Help Desk
We enable your staff to get on with the important things.
Office Wide understand how important your customers, staff and visitors are and realise that first impressions and excellent user experience are vital to enhance customer perception and reflect the calibre of your organisation and brand. As part of that, we offer a 24/7 Helpdesk with fully trained staff and systems to help with any building issues at any time of the day or night. The call centre can handle bookings, whether it is booking a meeting room, catering services, or special requests. Our staff is provided with bespoke training to uphold your organisations’ values and ethos.
A whole range of customer service and concierge duties can be delivered by Office Wide to fit the exact needs of your organisation.
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We are a sustainable comprehensive facilities management solutions brand working to acceptable industry standards of best practice to take care of essential support services. We add value on every step of the facilities management path, enabling our clients to concentrate on what they do best, which is delivering on their core strategies.